Privacy Policy and Terms Of Service

A.A.B Courier Services has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.  

1.Consent for Collection, Use and Disclosure of Information

Your use of the A.A.B Courier Services site and/or your registration for A.A.B Courier Services products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the A.A.B Courier Services site.

A.A.B Courier Services may occasionally update this Privacy Policy. When it does, A.A.B Courier Services will also revise the “last update” date at the top of this Privacy Policy. In addition, A.A.B Courier Services will seek a customer’s prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change. A.A.B Courier Services will notify customers by email of changes to this policy that will affect information collected from them in the future.

In certain circumstances, however, A.A.B Courier Services will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.
A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to alan(@)sheila23.wanadoo.co.uk Please note that, if you do, A.A.B Courier Services may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any A.A.B Courier Services product and you request a refund, the guarantee will be honoured.

2.Accountability

A.A.B Courier Services collects, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).
A.A.B Courier Services has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that A.A.B Courier Services will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on A.A.B Courier Services behalf.

3.Purposes for Collecting Personal Information

A.A.B Courier Services collects and uses personal information for the following Identified Purposes:
(a) to understand customer needs regarding A.A.B Courier Services services;
(b)to develop and provide our web site and our products and services for our customers;
(c)to fulfil your requests for products, services or information,
to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from A.A.B Courier Services, its affiliates and third parties;
(e)to allow customers to access limited-entry areas of A.A.B Courier Services site
(f)to personalize some of our services and products for you and to deliver targeted advertisements and offers from A.A.B Courier Services and third parties;
(g)to bill accounts and maintain payment records;
(h)to comply with any applicable law, regulation, legal process or government request;
(i)to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the A.A.B Courier Services site or any A.A.B Courier Services product or service;
(j)to protect the services, products or rights of A.A.B Courier Services, including but not limited to the security or integrity of the A.A.B Courier Services site; and
(k)to identify and resolve technical problems concerning A.A.B Courier Services site, products and services.
A.A.B Courier Services also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

4.Limiting the Collection of Personal Information

A.A.B Courier Services limits its collection of personal information to only that information which is necessary for the Identified Purposes. A.A.B Courier Services does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the A.A.B Courier Services web site, a cookie may be placed on your computer or the cookie may be read if you have visited the A.A.B Courier Services site previously. A.A.B Courier Services uses cookies to allow A.A.B Courier Services to determine which products and services you have already purchased so that A.A.B Courier Services does not provide redundant information to you, and, if you are an A.A.B Courier Services affiliate, to track A.A.B Courier Services sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the A.A.B Courier Services web site, you may not be able to view all the text on the screens, or to experience a ppersonalized visit, or to subscribe to certain service and product offerings on the A.A.B Courier Services site.

5.Disclosure, Processing and Retention

A.A.B Courier Services does not sell, rent or disclose your personal information to anyone else, except:
(a)to A.A.B Courier Services employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on A.A.B Courier Services behalf for any of the Identified Purposes;
(b) as necessary if A.A.B Courier Services has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with A.A.B Courier Services rights or property, other users of A.A.B Courier Services web site, products or services, or anyone else that could be harmed by such activities; and
(c)to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that A.A.B Courier Services or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
Your information may be stored and processed in the United Kingdom.

After your account becomes inactive (that is, if you request to be removed from our database), A.A.B Courier Services will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove A.A.B Courier Services compliance with any applicable law.

6.Accuracy of Personal Information
A.A.B Courier Services will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing A.A.B Courier Services about changes to their personal information. You can do this by sending an email to alan(@)sheila23.wanadoo.co.uk A.A.B Courier Services will use new or updated personal information it receives from customers to update its own records.

7.Online Security
A.A.B Courier Services will use reasonable efforts to protect customers’ personal information.

8.Access to Personal Information
A.A.B Courier Services will afford you a reasonable opportunity to review the personal information in your file, if you so request by writing to:

A.A.B Courier Services
2 Summerfields
Henstridge
Templecombe
Somerset
BA8 0SZ

Tel 01963 364059
Mobile 07903863552

You may contact us by e-mail at alan(@)sheila23.wanadoo.co.uk If A.A.B Courier Services is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting A.A.B Courier Services or the Privacy Officer as described above. A.A.B Courier Services will promptly correct such personal information.

Terms & Conditions of Carriage/service of A.A.B Courier Services

1. All and any business undertaken, including any advice or information given or service provided whether gratuitously or not is transacted subject to the condition hereinafter set out and each Condition shall be deemed to be incorporated in and to be a Condition of any agreement between the company (A.A.B Courier Services) and its customers (You)  

2.
In these conditions of trading (hereinafter called “these conditions”) the expression “the Company” means and (unless the context precludes the same) includes the Company’s servants, agents and any person or persons carrying passengers or goods under the contract with the Company.

3.
“Customer” means any person who contracts for the service of the Company and includes the Customer servants or agents or any persons carried as passengers on behalf of the Customer.

4.
The Company is not a common carrier and will accept goods for carriage only on these conditions.
5.
No agent or person employed by or under contract with the Company has any authority to alter or vary in any way these conditions unless (previously) expressly authorised to do so by the Company in writing.

 
6. If any legislation is compulsory applicable to any business undertaken these conditions shall as regards such business be read as subject to such legislation and nothing in these conditions shall be construed as a surrender by the Company of any of it rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation and if part of these conditions be repugnant to such legislations to any extents such part all as regards such business be void to that extent but no further.

7. Customers entering into transactions of any kind with the company for the carriage goods expressly warrant that they are either owners or the authorised agent of the owners of any goods to which the transactions relates and further warrant that they are authorised to accept and are accepting these conditions not only for themselves but also as agents for and behalf of all other persons who are or may thereafter become interested in the goods.

8.
Any instructions or business accepted by the Company may in the absolute discretion of the company be fulfilled by the Company itself or by its own servants performing part of all the relevant services or by the Company employing or entrusting the carriage of goods or passengers to others to perform part or all of the services.

9.
Subject to express instructions given by the Customers the Company may in absolute discretions as to the means route and procedure to be followed in the carriage of passengers and in the handling, storage and transportation of goods. Further if in the opinion of the company it is at any stage necessary or desirable on the Customer's interest to depart from those instructions the Company shall be at liberty to do so.

10. The Company warrants that all goods entrusted to the Company for carriage have been properly labelled and prepared.
11.
All offers and quotations by the Company for its services are given on the basis of prompt acceptance by the Customer and shall only remain open for acceptance for the period of seven days unless revoked or withdrawn or verified by the Company prior to such acceptance.

12. All credit accounts are rendered at such periodic intervals as shall be in the company’s policy from time to time and are subject to settlement within 30 (thirty days) or 14 days (fourteen days) from date of invoice as arranged and agreed between the company and the customer or client. Where payment is not received by that date any offer made by the Company to give credit or discount for prompt settlement will automatically be deemed to be withdrawn and the Company reserves the right to impose a surcharge on all outstanding balances at the rate of ten per cent per month.

13.
  (i) The Company shall only be responsible for any loss or damage to goods for any non- delivery or misdelivery if it is proved that the loss, damage, non-delivery or misdelivery was due to the negligence or default if the Company and in the event of the company providing transport for a customer of both a passenger or passengers and goods the carriage of such goods any personal effects or any passengers shall be solely at the risk of the Customer and the  Company shall incur no liability of any kind in the respect thereof any Customer is advised to insure against such risks.

(ii) The Company shall only be liable for non-compliance or in-compliance   with instructions even to if it is proved that the same was caused by the negligence or default of the Company.
(iii) Same as foresaid the Company shall be under not liability whatsoever however arising and whether in respect of or in connection with any goods or any instructions business advice information or service or other wise
(iv)It shall be the responsibility of the customer to satisfy himself that any load that he wishes to have carried by the 
Company shall be suitable for conveyance and the Company will not accept any liability whatsoever for any loss or
damage to such load arising from the unsuitability of such vehicle or machine.

 (v)Without prejudice to the generality of the forgoing absence of express agreement by the Company’s General Manager the company can under no circumstances whatsoever accept any responsibility for any delay to either passenger or goods not due to the negligence or default of the Company.
(vi)Further and without prejudice to generality of the proceeding sub condition the Company shall to whether under sub conditions (I) or (II) or otherwise be under liability whatsoever for any detention of goods or for any consequential loss, damage or deterioration arising there from except where (a) the Customer shall have specified to the Company the Nature of the goods and purpose of their transit and the Company through it General Manager shall have agreed in writing with the Customers a time schedule and specification in respect to transit of the said goods (b) it shall be proved that such detention delay , loss, damage or deterioration was to the negligence of the Company.

14. Since the Company is unable to assess the cost to a Customer of the loss or damage of any goods in no case whatsoever shall any liability of the Company however arising and notwithstanding any lack of explanation exceed the  value of the relevant goods or £1000 whichever is less. If the relevant goods have extra intrinsic value to the customer or the customer would suffer consequential losses since the Company is unable to warrant that its own insurance cover will be applicable to such loss or damage or (of applicable) will extend to cover any sums claimed.

15.
The Company shall not be liable for loss or damage to any part of any consignment of goods (whether comprising one or more packages or parcel(s) or for the loss or non-delivery of the whole of any consignment of goods or for damage delay or detention thereof or any part thereof however caused unless the company is advised thereof in writing of the fact of the loss or damage or misdelivery (as the case may be) within 7 days of the loss damage or misdelivery occurring and a quantified claim is made in writing within 28 days of the occurrence.

16.
The Company will not accept or deal with any noxious, dangerous, hazardous or inflammable or explosive goods or any goods likely to cause damage. Should the Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods he shall be liable for all loss or damage whatsoever caused by or in connection with the goods however arising and shall indemnify the… Company against all penalties, claims, damages costs and expenses whatsoever arising in connection therewith and the goods may be destroyed or otherwise dealt with at the sole discretion of the company or by any other person in whose custody they may be at the relevant time.

17. The company reserves the right to review, and or amend prices of services offered due to factors outside the company’s control that justify the amendment, without notification to the client(s).

18.
Except under special arrangement previously made in writing the Company will not accept or deal with bullion, coins, precious stones, jewellery, valuables antiques, pictures (excluding commercial artwork), livestock or plants. Should any customer nevertheless (whether knowingly or unknowingly) deliver such goods to the Company or cause the company to handle such goods otherwise than under special arrangements previously made in writing  the Company shall be under not liability whatsoever for in connection with the goods however arising.

19.All sums shown due to be in the Company on its invoices sent to the customer shall be paid to the company immediately when due without any deductions and payment shall not be withheld or deferred on account of any claim counterclaim or set-off.

20.
 The Company shall have a special lien on all goods for charges on such goods and shall also have a general lien against the owners of any goods for any monies on account due from such owner to the Company. If any lien is not satisfied within a reasonable time the Company may at its absolute discretion sell the goods and apply the proceeds in or towards discharge of the lien and the expenses of the sale.

No variation, extension or cancellation of these conditions shall be binding upon the Company unless and until it is confirmed in writing under the hand of a Director, a secretary or other officer of the Company duly authorised in writing and for the avoidance of doubt is declared that no person other than such Direct, Secretary or officer has authority to negotiate or enter into any commitment on behalf of the company the effect of which would or might (but for this present clause) involve the Company in any legal liability whatsoever.

21.
All agreements between the Company and its customer shall be governed by English Law and be within the exclusive jurisdiction of the English Courts.

 

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